Q. I just registered a domain and think I was charged twice.
A. Please send an e-mail to billing@wsmdomains.com with a copy of your receipt.
Q. My transaction timed out and I received a merchant error, what do I do?
A. Domain Registrations are live, check the domain status to be certain your domain registered. If this is a transfer you should have received a transfer request e-mail within minutes.
Q. What do I do if I accidentally misspell my domain name during the registration process?
A. If you registered a domain incorrectly and would like to cancel the order, please send an email within 24 hours to billing@wsmdomains.com. We will cancel your order and give you a refund. There is a $5.00 surcharge for any canceled orders.
Q. What methods of payment can I use when registering a domain name?
A. WSM Domains accepts Visa, Master Card, American Express and Discover.
Q. Can I pay with PayPal?
A. WSM Domains accepts Paypal Payments - log into your paypal account and make a payment to wsmdomains@hosting.com Please include the domain name and a phone number so we can contact you.
Q. Can I pay by check?
A.To pay by check, please download this form and send your check payment to:
WSM Domains
PO Box 70309
Louisville, KY 40202 |
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